When citing your achievements, you want to LEAD WITH THE RESULTS. Why? Hiring managers are busy people and don’t have time to read each resume that comes across their desk as if it is a juicy romance novel. They mostly skim to look for the meat that matters to them, and if they can’t find it quickly enough then they look elsewhere –like at another candidate.
BAD EXAMPLE: Reorganized departmental processes, updated process technology, and retrained team to produce a 50% increase in productivity and an 80% boost in customer satisfaction.
GOOD EXAMPLE: Generated a 50% increase in productivity and an 80% boost in customer satisfaction through departmental reorganization, technological updates, and team development.
A hiring manager’s first question is, “What in tarnation makes you so special?” So, give them the goods first. (I made an additional $10K for this company, Homes.) Then they want to know how you did it. (Because I worked my tail off out this piece.) Therefore, tout the results first and then explain the work behind it.
For more resume tips, or to have your resume turned from good to golden, contact me.